Support

Frequently Asked Questions

Answers to the questions we hear most often about how Voitra AI works, what it costs, and how your portfolio is managed.

What exactly does Voitra AI do?

Voitra AI uses predictive analytics and automated portfolio construction to manage investment portfolios on behalf of clients. Our system continuously analyzes market data and rebalances allocations according to the risk profile and goals you set during onboarding.

How does the zero-trading-fee model work?

Voitra AI does not charge per-trade commissions when rebalancing or adjusting your portfolio. Instead, our pricing is structured around a transparent management fee, so you are not penalized for frequent, algorithm-driven adjustments that aim to keep your portfolio aligned with market conditions.

Is there a minimum amount required to start investing?

Minimum investment amounts depend on the account type and portfolio strategy you select during sign-up. Exact figures are presented before you confirm your account setup, so you can review them before committing any funds.

How does the AI decide where to invest?

Our models process historical and current market data to identify patterns and generate portfolio recommendations. These recommendations are applied within the boundaries of the risk tolerance and investment horizon you define, and the process is monitored on an ongoing basis.

Can I set my own risk tolerance and goals?

Yes. During onboarding you answer a series of questions about your financial situation, time horizon, and comfort with market fluctuations. Your portfolio strategy is built around the answers you provide, and you can update these preferences later.

How is my money and personal data protected?

Voitra AI applies industry-standard security practices to protect client data and accounts. Specific safeguards, custodial arrangements, and account protections are outlined in our terms of service and privacy policy, which we encourage you to review in full.

Can I withdraw my funds at any time?

Withdrawal options and any applicable processing times depend on your account type and the underlying investment products in your portfolio. Details are provided during account setup and within your account dashboard once you are signed up.

Will I ever be able to speak with a human advisor?

Voitra AI's core service is built around automated, AI-driven portfolio management. Support channels are available for account and platform questions; availability of human advisory conversations depends on your account tier and current service offerings.

Does Voitra AI help with tax reporting?

Your account dashboard provides a record of transactions and portfolio activity that can support your own tax preparation. Voitra AI does not provide tax advice, and we recommend consulting a qualified tax professional for your specific situation.

How do I get started?

Getting started takes just a few minutes: create an account, complete the onboarding questionnaire, choose a portfolio strategy, and fund your account. You can find a step-by-step walkthrough on our homepage.

Can I close my account if Voitra AI isn't right for me?

Yes, you can request to close your account at any time. The process, along with any conditions related to withdrawing remaining funds, is described in our terms of service and can also be confirmed with our support team.

Still have questions?

If you didn't find what you were looking for, our team is happy to help you understand how Voitra AI fits your situation.